Doc Labs, Inc. · Effective: December 1, 2025
These Terms of Service ("Terms") govern your access to and use of the websites, platform, software, and related services provided by Doc Labs, Inc. ("Doc Labs," "we," "us," or "our") (collectively, the "Services").
By accessing or using the Services, or by executing an order form or subscription agreement that references these Terms, you agree to be bound by them. If you are using the Services on behalf of a company or organization ("Customer"), you represent that you have authority to bind that organization, and "you" refers to that organization.
Contents
Doc Labs provides an AI-enabled platform designed to help construction teams search, manage, and extract intelligence from project documents — including drawings, specifications, RFIs, submittals, change orders, and related materials.
Doc Labs may update, improve, or modify the Services from time to time. Any material reduction in core paid functionality during an active subscription term will not take effect until renewal, unless required for legal, security, or operational reasons.
You may use the Services only if you are legally able to enter into a binding agreement. If using the Services on behalf of an organization, you confirm you are authorized to bind that organization. Customer is responsible for all use of the Services by its employees, contractors, and other authorized users ("Authorized Users").
You are responsible for providing accurate account information and keeping it current. You must:
"Customer Content" means any data, documents, files, prompts, or other materials you submit to or upload through the Services.
You retain all ownership of your Customer Content. You grant Doc Labs a limited, non-exclusive license to host, process, and use your Customer Content solely as necessary to provide, maintain, and secure the Services for you — and for no other purpose.
Doc Labs acknowledges that Customer Content may include confidential, proprietary, or commercially sensitive project information. Accordingly:
Doc Labs may use aggregated, de-identified information about platform usage for internal analytics and service improvement, provided such information cannot identify you, any Authorized User, or any Customer Content.
The Services may generate responses, summaries, analyses, or other outputs ("Outputs"). As between the parties, Doc Labs assigns to you any rights it may have in Outputs generated specifically for you through the Services.
The Services are software tools intended to assist human workflows. Nothing in the Services constitutes legal, engineering, architectural, regulatory, or other professional advice. Doc Labs is not responsible for decisions made based on platform Outputs. Customer remains solely responsible for all work product, advice, filings, or communications created using the Services.
Each party may receive confidential information from the other ("Confidential Information"), including Customer Content, business plans, pricing, and technical data. The receiving party shall:
These obligations do not apply to information that is or becomes public through no fault of the receiving party, was lawfully known before receipt, or is independently developed without reference to the Confidential Information. If required by law to disclose, the receiving party will provide prompt notice where legally permitted.
Doc Labs will maintain reasonable administrative, technical, and organizational safeguards designed to protect Customer Content against unauthorized access, use, or disclosure. No system can be guaranteed completely secure, but Doc Labs will use commercially reasonable efforts to protect the Services and Customer Content.
Customer is responsible for ensuring it has all rights and permissions necessary to submit Customer Content to the Services, and for complying with applicable laws in its use of the Services.
Customer shall not, and shall not permit any Authorized User to:
Except for Customer Content and Outputs assigned to Customer, Doc Labs and its licensors retain all right, title, and interest in and to the Services, including all software, interfaces, workflows, models, documentation, and related intellectual property. No rights are granted to Customer except as expressly set forth in these Terms.
Customer shall pay all fees set forth in the applicable order form or subscription plan. Unless otherwise stated in writing:
Doc Labs may suspend access to the Services if Customer's use poses a security risk, violates these Terms, or if Customer fails to pay undisputed fees after notice and a reasonable cure period. Where practicable, Doc Labs will provide prior notice and work to limit the scope and duration of any suspension.
These Terms begin when you first accept them or access the Services, and continue until expiration or termination of all applicable subscriptions.
Either party may terminate for material breach if the breach remains uncured for 30 days after written notice, or immediately upon the other party's insolvency or bankruptcy. Doc Labs may terminate free, trial, or beta access at any time.
Upon termination, Customer's access ends, and Doc Labs may delete Customer Content in accordance with its standard retention practices unless retention is required by law. Sections that by their nature should survive termination will survive, including confidentiality, IP, limitation of liability, and payment obligations.
Doc Labs warrants that it will provide the Services in a professional and workmanlike manner consistent with general industry standards. Except as expressly provided in these Terms, the Services are provided "as is" and "as available." To the maximum extent permitted by law, Doc Labs disclaims all other warranties, express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Doc Labs does not warrant that the Services or Outputs will be uninterrupted, error-free, or accurate.
To the maximum extent permitted by law, neither party shall be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, goodwill, or data, even if advised of the possibility of such damages.
Except for (a) Customer's payment obligations, (b) either party's breach of confidentiality, (c) indemnification obligations, or (d) liability that cannot be limited by law — each party's total aggregate liability shall not exceed the total fees paid by Customer to Doc Labs in the twelve months preceding the event giving rise to the claim.
Customer shall defend and hold harmless Doc Labs from any third-party claims arising out of (a) Customer Content, (b) Customer's use of the Services in violation of these Terms or applicable law, or (c) Customer's products, services, or business operations.
Doc Labs shall defend Customer against any third-party claim alleging that Customer's authorized use of the Services infringes a third party's U.S. intellectual property rights, provided Customer promptly notifies Doc Labs, grants Doc Labs control of the defense, and reasonably cooperates. Doc Labs has no obligation where a claim arises from Customer Content, unauthorized modifications, or use of the Services in combination with third-party products not provided by Doc Labs.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules. Any dispute arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in San Francisco County, California, and each party irrevocably submits to the jurisdiction and venue of those courts.
Questions about these Terms? Contact us at [email protected].
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